Support

Even Terms needs two permissions: the microphone, and speech recognition. Open your phone's Settings, find Even Terms, and make sure both are on. Speech recognition also needs a supported language set on the device. If the app hears you but types the wrong words, try a quieter room or speak a little closer to the phone. You can always switch to the keyboard with the toggle next to the talk button.

Replies stream in over the network, so a weak connection shows as a long pause. If it stalls for more than a minute, leave the session and reopen it from the home screen; it resumes where you left off. If it keeps happening, let us know what time it occurred and which scenario you were in.

Open sessions appear at the top of the home screen. Tap one to continue. Ended sessions live under Past sessions with their transcript and debrief.

Pro removes the monthly session limit and unlocks your own negotiations. It is sold inside the app as a subscription through Google Play or the App Store: $49.99 a year after a 7-day free trial, or $9.99 a month. Prices may differ slightly outside the United States. The trial converts to the paid yearly plan unless you cancel before it ends, and both plans renew automatically until cancelled.

To cancel or change plans, use your store's subscription settings: on Android, Google Play, then Payments and subscriptions; on iPhone, Settings, your name, then Subscriptions. Deleting the app does not cancel a subscription. Refunds are handled by the store, not by us, under its own policy.

If you are Pro but the app shows the free plan, open Account and tap Restore purchases, signed in to the same store account that bought it. Pro is tied to your Even Terms account, so it follows you across devices on the same store.

Use Forgot password on the sign-in screen to get a reset link by email. If you signed up with Apple or Google, sign in the same way each time; there is no separate password.

Open the account menu on the home screen, choose Account, then Delete my account. This erases every session, transcript and debrief immediately and cannot be undone. If you cannot sign in, email us from the address on the account and we will delete it for you. Details are in the privacy policy.

When you write in, include your device model, its OS version, roughly when it happened and what you expected to see. Screenshots help. Email [email protected].